Your price, your name, your client.

How quotes, payment and contact with your client work when you book the Maldives through us. The answers agents ask for, on one page.

Photo © Machchafushi Island Resort & Spa Maldives, The Centara Collection

At a glance

Six terms, on one screen.

The detail behind each one is further down this page.

  • NetPrices, so the margin is yours
  • 1Working day to reply to a brief
  • FreeQuotes, with no obligation
  • NoneIsolia branding on your quotes
  • USDCurrency for quotes and payment
  • 0Approaches to your clients

From brief to departure

How a booking runs, step by step.

  1. Step 01

    You send a brief

    Dates, party and your client's budget, through the quote form, email or WhatsApp.

  2. Step 02

    We reply within one working day

    With a net price for those dates, or with questions if the brief needs them.

  3. Step 03

    You add your margin

    The proposal carries no Isolia branding, so you forward it under your own name, at your own price.

  4. Step 04

    You confirm

    You pay in full to confirm the booking. We arrange the island, the villa and the transfers.

  5. Step 05

    We stay on call

    We are on hand for anything that comes up while your client is in the Maldives, day and night in an emergency, and you are told what happened and when.

The terms

What to know before you book.

The full conditions are in our booking terms. If something isn’t covered here, ask the partnerships desk.

Read the booking terms

Quotes

  • Pricing

    Net and on request. We publish no rate sheet: you send a brief, we return a net price for that client and those dates, and you add your own margin before quoting.

    Quotes are free and carry no obligation.

  • Your quote

    An unbranded proposal with no Isolia name, logo or contact on it, ready to forward under your own name. It comes with the resort sheet for each of the three resorts we shortlist from your brief.

  • How long it holds

    It depends on the resort and can vary from one quote to the next, so each quote states its own.

  • Working hours

    We work every day of the week, from 8am to 10pm Maldives time (UTC+5). Every brief is answered within one working day.

Bookings

  • Payment and currency

    Quoted and paid in US dollars. The booking is paid in full when you confirm, by bank transfer to Evening Haven Pvt Ltd, the company behind Isolia.

  • Changes and cancellation

    They depend on the resort, so each quote comes with that resort’s change and cancellation terms. On our side, we’ll be flexible for your client.

    Booking terms
  • Who talks to your client

    You do. We never contact your client directly without being asked, and we never market to them afterwards.

    For as long as they are in the Maldives, we are on hand to help with anything that comes up, and available day and night for emergencies. You are told what happened and when.

  • If something goes wrong

    There is a set procedure for a missed seaplane, bad weather, illness, a cancelled flight or a room problem. Your client knows who to call.

    When things go wrong

Our pledge to agents

“We never contact your client directly without being asked, and we never market to them afterwards.”

Isolia Maldives, client-ownership pledge

Constance Halaveli

Send us a client brief. We reply within one working day.

Dates, party and the client's budget. It takes about two minutes and goes straight to the partnerships desk.

Back to For travel agents
WhatsApp